Terms of service

Terms of Service

Overview

This website is operated by Ozibel . Throughout the site, the terms “we”, “us”, and “our” refer to Ozibel.

By accessing this website or purchasing products from us, you agree to be bound by these Terms of Service, together with any policies referenced or linked herein. If you do not agree to all applicable terms, you may not access the website or use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.

1. Online Store Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents using this website.

You may not use our products or services for any unlawful, unauthorized, or prohibited purpose. Any breach of these Terms may result in immediate suspension or termination of access.

2. General Conditions

We reserve the right to refuse service to any individual or entity, at any time, for any lawful reason.

Content submitted through the website, excluding payment information, may be transmitted across various networks and adapted to meet technical requirements. Payment details are always encrypted during transmission.

You agree not to copy, reproduce, distribute, resell, or exploit any part of the service or website content without our express written authorization.

3. Information Accuracy

We make reasonable efforts to ensure information on this website is accurate and up to date. However, content may occasionally contain inaccuracies or omissions and is provided for general informational purposes only.

Reliance on website information is at your own risk.

4. Service and Pricing Changes

Product prices are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without obligation or liability.

5. Products and Availability

Certain products may be available exclusively online and may be offered in limited quantities.

Returns, refunds, and exchanges are governed solely by our Return & Refund Policy.

We do not guarantee that product images, colors, or displays will appear identical across all devices or screens.

6. Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel orders at our discretion, including orders that appear to violate these Terms.

You agree to provide complete, accurate, and current billing, shipping, and account information for all purchases made through our website.

7. Optional Tools

From time to time, we may provide access to third-party tools or services. These tools are provided “as is” and “as available,” without warranties or representations.

Your use of optional third-party tools is entirely at your own risk.

8. Third-Party Links

Our website may include links to third-party websites or services.

We are not responsible for the content, accuracy, practices, or transactions of third-party websites. You should review their terms and policies independently before engaging with them.

9. User Submissions and Feedback

By submitting reviews, comments, suggestions, or other content, you grant Ozibel a non-exclusive, royalty-free right to use, reproduce, and publish such content for lawful business purposes.

You agree that your submissions will not infringe the rights of third parties or violate applicable laws.

10. Personal Information

The collection and use of personal information through our website is governed by our Privacy Policy.

11. Errors and Corrections

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability at any time.

If necessary, we may cancel or adjust orders affected by such errors.

12. Prohibited Activities

You are prohibited from using the website or its content for purposes that are unlawful or harmful, including but not limited to:

  • Violating intellectual property rights
  • Submitting false or misleading information
  • Uploading malware or malicious code
  • Interfering with website security or functionality
  • Engaging in fraudulent or abusive behavior

13. Disclaimer and Limitation of Liability

Products and services are provided on an “as is” and “as available” basis, without warranties of any kind, except where such warranties cannot be excluded under applicable law.

To the maximum extent permitted by law, Ozibel shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website or services.

14. Indemnification

You agree to indemnify and hold harmless Ozibel from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website or services.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

16. Termination

These Terms remain effective unless terminated by either party.

We may suspend or terminate access to the website at any time if these Terms are violated.

17. Entire Agreement

These Terms of Service constitute the complete agreement between you and Ozibel regarding the use of the website and services, superseding any prior agreements.

18. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Canada.

19. Updates to These Terms

We reserve the right to update or replace these Terms at any time. Changes take effect once posted on this page.

Continued use of the website constitutes acceptance of the revised Terms.

20. Contact Information

Ozibel
18 Bywood Avenue
Croydon, CR0 7RA 
United Kingdom

Email: help@ozibel.com
Phone: +44 (863) 5941012